Life is a Contact Sport

Most people in business take great pains to develop their business plan, structure their marketing, and project their cash flow, but few plan how they will meet the people they want or need to meet. In every industry there is a king pin and in every community there is someone who makes things happen. In […]

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Bettering Your Leadership

They say that some people are leaders and some are followers. While we’re not really going to comment on that, there are some personality types that lend themselves to being natural leaders and there are those who need to develop certain skills and philosophies to be the leader they need to be. Leadership is, whether […]

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Difficult Customers and How to Deal with Them

You can’t escape them: difficult customers. Fortunately they don’t make up most of your client base but they seem to take up a lot of your time! How to deal with the difficult people is just part of the job and if you’re in customer service, then it’s unavoidable. Here are a few tips on […]

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Burnout Avoidance

Burnout can happen in any organisation and if you’re just starting out in business, the pressure of all that organisding and maintenance usually requires more than that 40 hour a week job idea. The pressures to become successful and continue in that success can lead to some serious burning out on the part of the […]

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Small Business Social Media Tips

Social media is a must for modern businesses: and if you’re not keen on the idea or roll your eyes at the idea of multiple outlets just remember that these are multiple avenues for marketing, communication and connecting with your clients in new ways. Two billion people are now actively using Facebook and if used […]

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